| SoftMap 5 and SoftMap
Pro 5 |
| SoftMap
5 features |
 |
SoftMap
5? |
 |
|
What’s
new in SoftMap 5? |
|
|
SoftMap
5 Guided Tour |
|
|
What does
the SoftMap 5 interface look like? |
| |
| Compatibility
– Incompatibility |
|
Which
versions of your software are supported? |
|
|
Do I need
an Internet connection to use SoftMap 5? |
|
|
System
Requirements |
|
|
|
|
|
Is SoftMap
5 compatible with Windows VISTA? |
|
|
Can SoftMap
operate on MacIntosh? |
|
|
Are SoftMap
Nature products compatible with SoftMap Plus version
4? |
|
|
Can we
upload SoftMap maps in a PDA? |
|
|
Can SoftMap
operate under Windows CE? |
| |
| Installation
and registration |
|
I have
problems installing SoftMap 5 or going through registration,
what should I do? |
|
|
I received
and installed my activation code but SoftMap 5 always
asks me for my code when opening the application. How
can I get rid of that message? |
|
|
The
registration is done but SoftMap 5 always asks me to
register when opening. How can I get rid of that message? |
|
|
During the installation,
I get the following error message: « Could not
load the DLL Library C:\ProgramFiles\SoftMap\SoftMap5\smSimple4.dll.
Invalid access to memory location ». What to do? |
|
|
How to uninstall
completely (and reinstall) SoftMap 5? |
|
|
Illustration
of SoftMap 5 installation |
| |
| Update
|
|
SoftMap
5 has problems with DEM files or my GPS |
|
|
Why can’t I
simply update my version 4 to SoftMap 5 like I used
to do with previous versions of SoftMap Plus? |
|
|
How
to use update of the Topoweb Québec product? |
| |
| Use
with SoftMap Plus version 4 and updating data
|
|
Do I
need to uninstall SoftMap Plus version 4 before installing
SoftMap 5? |
|
|
What
is going to happen to my data from previous version
4 products? |
|
|
I have
Québec topo20 installed on my computer. What
will happen if I buy TopoWeb Québec and install
SoftMap 5 on my computer? |
|
|
I have
the Guide to Fishing and Hunting in Quebec and I cannot
visualize the bathymetric maps. |
|
|
I have
many GPS databases, how many can I open in SoftMap 5? |
|
|
I have
many sessions saved with SoftMap version 4, can I transfer
them in SoftMap 5? |
| |
| GPS |
|
How to
use real time navigation with a USB Magellan Explorist
GPS? |
|
|
What
about the GPS interface in SoftMap 5? |
|
|
I have
Québec topo20 installed on my computer and I
want to add the GPS functions. Why can’t I buy
a registration key? |
|
|
Can I
import or export GPS data in other formats? |
|
|
My Gardown
(txt) tracks are not importing? |
|
|
Is my
GPS receiver compatible with SoftMap? |
|
|
Can I
use my own symbols to illustrate my points? |
|
|
Can I
upload SoftMap maps in my GPS receiver? |
|
|
How
can I import or export a GPX file containing Geocaching
data? |
|
|
How
to transfer trails from SoftMap to a GPS receiver? |
| |
| Maps
and subscriptions |
|
What
maps are included in SoftMap 5? |
|
|
What
regions are offered by subscription? |
|
|
How can
I subscribe to the maps of a region and how much does
it cost? |
|
|
I want
TopoWeb Canada for the Quebec region but I also want
the Québec topo50 CD-ROMs because I work in the
bush on my laptop. What is the proper procedure to install
those 2 products? |
|
|
How do
I copy map data sets (CD-ROM) on my hard drive? |
|
|
Can SoftMap
read maps from Fugawi, Ozi Explorer, etc.? |
|
|
I find
white spots in certain areas of the maps, what is wrong? |
|
|
I lost the access
to my TopoWeb maps, why? |
|
|
What is involved
in the TopoWeb map download process? |
|
|
What
is a cache? How does it work? |
| |
| Legends
|
|
Where
can I find the map legend for the maps of TopoWeb Canada? |
|
|
Where
can I find the map legend for the maps of TopoWeb Québec? |
|
|
Where
can I find the map legend for the maps of TopoWeb France? |
|
|
Where
can I find the map legend for the Topo50 and Topo250
products? |
|
|
Where
can I find the map legend for the Québec Topo20
products? |
| |
| Software
Functions and Printing |
|
I have
some problems with the maps grids |
|
|
I obtain
bad addresses in my Quebec topo20 |
|
|
How can
I change the coordinate system displayed at the bottom
of the screen? |
|
|
Can I
import data from an external database in SoftMap? |
|
|
Why do
I obtain white areas in the map image when printing? |
|
|
How can
I print a color map on a color laser printer? |
|
|
Elevation
Profile |
|
|
I don’t
see the cartridge (legend) correctly |
|
|
I don’t
have the place-names, where can I find them? |
|
|
I don’t
have the metadata, where can I find them? |
|
|
How
to add symbols to a SoftMap database? |
|
|
I have
some problems with TopoWeb maps of the Nunavut, the
Northwest Territories or the Yukon. What do I have to
do? |
|
|
My
version of SoftMap Pro 5 cannot read ECW files anymore.
What should I do? |
| |
| Other
questions |
|
I would
like to make a back-up copy of my SoftMap data; what
files do I need to copy? |
|
|
I would
like to transfer my SoftMap data to another computer.
What are the files and folders that I will need? |
|
|
I lost
the menus in my software. How can I get them back? |
| |
| Learn
more about SoftMap 5 use |
|
Illustration
of SoftMap 5 installation |
|
|
SoftMap
5 Guided Tour |
|
|
User
guide |
| |
| Technical
support |
|
How to
contact us |
| |
| SoftMap
Plus (or Pro) version 4 |
| |
|
Which
versions of your software are supported ? |
|
|
Are you
compatible with XP ? |
|
|
Are SoftMap
Nature products compatible with SoftMap Plus version 4 ? |
|
|
Can SoftMap
operate on MacIntosh ? |
|
|
Can SoftMap
operate under Windows CE ? |
|
|
Can we
upload SoftMap maps in a PDA ? |
| |
|
|
After
having installed SoftMap for the first time, it does
not work properly. |
|
|
My installation
freezes when the "System update" window appears
on the screen. My O/S is XP, are you compatible with
XP ? |
|
|
How do
I uninstall completely my SoftMap product? |
|
|
How do
I uninstall the evaluation version of SoftMap Pro to
reinstall my SoftMap Plus? |
|
|
After
having already uninstalled SoftMap Plus, I get the following
message when I try to reinstall: Cannot find file EPSG.dat |
|
|
How do
I copy map data sets (CD-ROM) on my hard drive? |
|
|
I have
installed more than 12 cartographic CD-ROMs on my hard
drive and the software freezes. |
|
|
When I
install SoftMap Plus, the file Regedit.exe cannot be
found. |
|
|
I have
problems when I try to install more than one SoftMap
products on my computer. |
|
|
I get
the message 'Error starting programme The
LTDISION.dll file is linked to missing export LTKRNION.dll-251'
and following that ' A device attached to the system
is not functioning. |
|
|
I lost
the sound on my computer after installing SoftMap: |
|
|
I installed
my SoftMap product using the Add/Remove programs and
I have a 'Runtime error'? |
|
|
I dont
have the latest User's guide. |
| |
|
|
Do you
supply updates of SoftMap Plus ? |
|
|
Can SoftMap
read maps from Fugawi, Ozi Explorer, etc.? |
|
|
Can I
import data from an external database in SoftMap? |
|
|
The map
colour distorts as I scan across the screen? |
|
|
I find
white spots in certain areas of the maps, what is wrong? |
|
|
I have
the Guide to Fishing and Hunting in Quebec and
I cannot visualize the bathymetric maps. |
|
|
I cannot
add any symbol or graphical element on my maps. Even
if I reinstall the application I get the message : «
Your personal database cannot be included in the session
» |
|
|
How can
I print a map larger than 8 ½" x 11" ? |
|
|
At printing,
how can I prevent the rasterization effect: a blue
dot appears in the center of the printed sheet when
printing at 1 :250 000 scale? |
|
|
How can
I prevent white areas in the map image when printing? |
|
|
How can
I print a color map on a color laser printer ? |
|
|
When
I print a map with the template, my map comes out white
or in gray tones and with a blue frame. What can I do? |
|
|
I would
like to make a back-up copy of my SoftMap data; what
files do I need to copy? |
|
|
I have
some problems with the maps grids. |
|
|
I obtain
bad addresses in my Quebec topo20 |
|
|
When
I launch the software, I get the following message:
"program error: softmap.exe4 has generated errors and
will be closed". |
|
|
Elevation
Profile |
|
|
I would
like to transfer my SoftMap data to an other computer.
What are the files and folders that I will need? |
|
|
How to
change the default cartridge (legend) for the printout |
|
|
I dont
see the cartridge (legend) correctly |
|
|
Where
can I find the map legend for the Topo50 and Topo250
products? |
|
|
Where
can I find the map legend for the Québec Topo20
products? |
|
|
How can
I change the coordinate system displayed at the bottom
of the screen? |
| |
|
|
|
Do you
have a GPS interface? |
|
|
Is my
GPS receiver compatible with SoftMap? |
|
|
I have
version 4.2 of SoftMap GPS and I have trouble downloading
my GPS data; do you have a patch for that problem? |
|
|
Can SoftMap
GPS operate on a computer using a USB protocol? |
|
|
I have
tried every setting but can not get a connection.
Every time it comes up with a red connection status.
Could you please help me with this and tell me which
settings I should be using. ? |
|
|
Tried
without success to navigate in real time. I have
a database created, GPS set to my receiver brand.
Get a green light in the connection box but position
does not update (all zeros).? |
|
|
What are
the settings to download data from my GPS to SoftMap
and vice-versa? |
|
|
What is
the reference system of the GPS database? |
|
|
Is it
possible to change the reference system of the GPS DB? |
|
|
Can I
import or export GPS data from external formats |
|
|
Can I
use my own symbols to illustrate my points? |
|
|
Can I
upload SoftMap maps in my GPS receiver? |
|
|
Where
can I find the User's Guide? |
|
|
Can I
transfer a GPS database to another computer/user and
how? |
|
|
I would
like to obtain a key for the GPS option, what do I need
to do? |
| |
